- Refunds permitted within 7 days and exchange within 14 days on full price items with receipt, items should be unboxed and unused.
- Reduced items can't be changed.
- Refunds and exchanges of defective items will be in accordance with Ministry of Commerce rules. Contact us for details about your purchase.
To initiate the return process, reach out to us at Support@booana.com.
Once your return is approved, we will provide detailed instructions on how to send your item back. Please note that returns sent without prior approval will not be accepted.
For any questions regarding returns, feel free to contact us at Support@booana.com.